OnePlus One Phone Customer Care Helpline Number, Service Center Address & Complaint Email Id

OnePlus One Phone Customer Care Helpline Number, Service Center Address & Complaint Email Id

OnePlus is a China Smartphone manufacture Company which produces high quality devices like OnePlus One A0001. This company was founded in 2013. It already launched in these Countries Sweden, Denmark, United States, Netherlands, United Kingdom, Spain, Germany, France, Italy, Finland, Belgium, Austria, Canada, Hong Kong, Taiwan, Portugal.

Now, the OnePlus Smartphone Company has arrived in India. This Mobile has two variant 16 GB and 64 GB.

Here all the Contact Support Number’s, Branch Offices, Service Center’s, Dealer Address, State Wise Service Center here.

One Plus Customer Care Helpline Number- 0008008522008/91 – 40 – 41412125

Timing’s are from 9 am to 9 pm.
Operating Day’s- Monday to Saturday

One Plus Customer Care Complaint Email Id- [email protected]

One Plus Service Centres Address & Contact Details-


Flat # 7 & 10,Upper Ground
Floor,Devika Tower,Nehru Place,New
Contact No- 8882312727 / 11 – 46818125 / 24

Andhra Pradesh-

Above Dell Service Center,Mayfair
building, shop no:4,1-8-303/34/1, Sp
road, secunderabad -500003
Contact No- 040-66328285/7799992585/9000008285


#5-9-88, 2 floor, besides lavish hotel, opp
KLK building, near L.B stadium, Abids,
hyderabad -500001
Contact No- 7673933732


#15/8 1st Temple street, Opp Asha
sweets, Near 10th cross (in between
8th-10th cross),
Malleshwaram, Bengaluru- 560003
Contact No- 9740194157


Shop no. 1 & 2, Sagar view co op
Housing Soc., Plot No.4, Sec 13,
Koparkhairne, Navi Mumbai 400709
Contact No- 9594577801

Uttar Pradesh-

Shop No. F-23 & 24, 1st Floor, Pacific
Mall, Dr. Burman Road, Sahibabad,
Ghaziabad 201010
Contact No- 7042481493

Tamil Nadu-

Sharmi Devi Plaza, Ground Floor, Old
no. 38, New no. 7. Sardar Patel Road,
Guindy, Chennai 600032
Contact No- 044 – 42620099


Door No 28/3209 Cheruparambath Road,
Kadavanthra, Cochin -682020
Contact No- 0484 – 2311080 /2312261

West Bengal-

32A Chittaranjan Avenue Trust House,
1st floor Beside Jogagog Bhavan.
Kolkata – 12.
Contact No- 033 – 40663317 / 033 – 65007613


Shree Ram Krishna Enterprise, 1/682,
Tahuko, Nr. Sailor sports & club, Ramji
Mandir Gali,Kharwavad –
Contact No- 261 – 6455672 / 40071313


EssKey Outsourcing Pvt. Ltd, Shop # 111
First Floor, land mark Shama
Restaurant Satyam Plaza, opp. Shama
Tourist Complex, Satyam Plaza,
Gurgaon (HR)-122001
Contact No- 124 – 4066869 / 71


Swastik Computers,S.C.O. 98-99-100,
FF, SEC-17-D, Land mark Near Badra
building, above nike showroom
Contact No- 0172 – 2713743


Shree Krishna Computers, G-3, Shree
Gopal Tower, Near Ahimsa Circle,
Krishna Marg, C-Scheme Jaipur-302001
Contact No- 0141-4014220


Plot No:233/A,Sahid
Nagar,Bhubaneswar,Behind Of SBI
Sahid Nagar Branch(Plot
Contact No- 0674 – 6511298

One Plus Social Profile Pages-

  • Facebook Page-
  • Twitter Page-
  • Google Plus Page-
  • Instagram Page-

One Plus Important Link’s-

  • Support Page Link-
  • Blog Page Link-
  • Forum Page Link-
  • Official Website Address-

32 thoughts on “OnePlus One Phone Customer Care Helpline Number, Service Center Address & Complaint Email Id

  1. prashanth

    Hi There,

    This is Prashanth from India. One plus one was the most awaited mobile phone in this year. I was very much eagerly waiting to buy this mobile. The way of selling this mobile by sending the invite is a very very bad idea. I have entered the contest, did all my best to get the invite but went all in vain. Lottery was good but those who get the invites are selling the invites for a huge sum of money to others. I tried asking my friends and they are all demanding at least a Rs 1000. I request to stop all this type of invites and sell the mobile phone a proper manner.

    Thanks & regards
    Dissapointed One plus one fan

  2. Ravi Arora


    has your company stopped making the 16gb variant ?
    Looking for an invite since a month. I’m from India and here demands for 64gb variant are more than the 16gb. Please. giveaway some free invites for this version.
    I dont have much balance to buy the higher version else I would have definitely gone for it. 🙂

    Please mark this as an important msg.
    and do the needful.
    WIsh you and your company a very Happy New Year. 🙂


  3. Joji Joseph

    i purchased a brand new one plus but unfortunately i met in a accident and the phone got damaged its display.Could you please provide me an alternate solution and whether my phone covers physical damage.

  4. binavashi

    hi i bought oneplusone model A0001 couldyoutellme its prizewithtexand adress in atlanticcitystorname this bought some bady els forme please tellmeprizeorignel thanks bina

  5. dhiren desai

    i have got an invitation for 1+1 for global. being a indian i need india invite code.
    Very much intrested in buying 64GB sandstone black.
    would certainly go for it.

    1. dhiren desai

      however, many options are available in the market compare to 64GB.
      inspite of this i fall in love with 1+1.

  6. Amit Garg


    I got a Oneplus yesterday and there seems a hardware issue with the phone. After inserting the SIM card, the phone does not catch the network and it says the Phone cannot connect to service provider.

    Can you pls look into the issue and help me with sorting the issue / replacing the faulty device.

    Amit Garg
    0091 9833 888421

  7. piyush

    Hi this is Piyush m want to buy one plus but rule,s and regulations are too much complicated as I have to pay 22k for this infinite waiting time need to revised ur foot step which is some how valuable to customer too.
    [email protected]

  8. Ravi arora

    Hi Team,
    I need a favor from your side as when I am trying to change my navigation buttons settings as capacitive buttons from physical one, it’s not appearing on the screen and if it’s appearing, when I am rotating my phone then it’s appearing below but I am afraid it’s a software issue or what..
    Ravi Arora

  9. Prathamesh Nair

    while installing whatsapp its showing error as you have custom rom installed which will cause problems with keypad
    and i actually tried installing it,its giving me keypad error,keypad collapses automatically after typing .
    So please help me out resolving this issue.
    So what is the custom rom about ?

  10. Hitesh

    Customer service of one plus one is really pathethic. My cell phone when purchased new had problem of display data going blank while calling. I
    gave to service centre on 11 feb and was scheduled to get it back on 20 th feb . After going once to the service centre they told me it will be returned on 22 feb and told to confirm with customer care.Now after each call they are telling me that I shall get my phone after 7 days more.a month shall pass.With deep dismay Job sheet number JS15021100008

  11. venkat

    i am happy with oneplus one mobile.
    Whenever i tried to use camera in oneplus one, a message pops up saying some amount from your balance deducted and balance amount is so and so. Please help me in making the corresponding changes so that any mobile operation will not be charged from my balance account

  12. Hitesh Kinra

    Dear Sir/Mam,

    I have been looking for an invite of Oneplus one since past 2-3 days. I have been asking people on different different websites as well as my friends. Everybody is charging some amount for an invite. I request you to kindly mail an invite asap on my email id [email protected]

  13. ketuldave

    I have one plus… but last 3-4 day software update not done due to error of Java… kindly give me best suggestion…

  14. Krish sadh

    I own two one plus one a silk white and a sandstone black
    I m disappointed because till now I haven’t received any lollipop update on any of them
    I am a Indian buyer and bought from I hope u reply me back
    Thank you
    Help me out plz

  15. Geetika


    I bought my phone on 27th March and started facing problems with it within a month.
    It shuts down and doesnt restart for hours, none of the app on the phone works.
    Gave the phone at the service centre on 2nd May and no hopes of receiving it before 17th-20th May.

    I want a replacement for y phone.

    Very unhappy with the phone and the delayed service.

    Awaiting your reply.

  16. Ninotchka Mohanty

    I bought the One Plus One on Feb 06, 2015, and my microphone has stopped working. ( ie: I am not audible to the other person unless I am connected with my headphone)

    As it has been only a couple of months since I have purchased the phone and it is extremely disappointing to learn of such manufacturing defects.

    Request you kindly help me and let me know how I could get a replacement for the same.

    Awaiting your reply at the earliest.
    Thank you.

  17. Aditya

    Hello Team,
    Service Order Number: JS15050800160
    I’ve purchased the OnePlusOne mobile after a very long wait for the invite.
    The experience with phone was good until you people rolled out some shitty update which increased issues with my phone.
    The phone was turning into a heating bar and it was causing ear pain when I was making calls,
    When I rushed to the service center on 4th of May 2015 they downgraded the update and confused me that the issue is resolved however after 30 mins of testing the issue started coming again.
    Is this the kind of service that I expect from OnePlus I am totally disappointed now, Moreover to add more spice to the issue the service center chap has informed that the motherboard on the phone had gone bad.
    Are you people serious and insane how cum the mother board get spoiled for such a hit phone in the market but later they confirm it to be known issue. So not only me there are many customers who are facing this issue.
    They promised me that it will take 15 days for the whole thing to get solved and I will receive my phone. They say i will receive it on June first week or second as per new update..
    However the service centers are so slow that they take months to resolve the issues, why do you people even provide service and make false promises, the best thing u can do is sell the phone for half price and forget about service.
    I’ve used all kinds of Android phones until now at some point of time I faced problems but they were rectified in the first place.
    ONEPLUS Service is pathetic I invested all my money on this phone and now I ask friends for standby phone,, seriously rest assured as soon as I get the mobile back i am going to sell it and post it in all customer service and ONEPLUS forums.
    Aditya prakash
    +919963553799oneplus one forum

  18. Suresh

    I have same expereince as others -mother board repair has taken over month & now i had to buy a new phone and following up for refund .
    No responses to any email & update .
    Very poor service & resolutions

  19. Suresh

    Does Consumer have recourse to Consumer court in such cases where Quality of product is so poor & the service takes 30 days .
    Replacement not provided nor refund -having paid nearly 22 K .

  20. Nikkitha

    I have been using one plus one for part 5-6 months. since last month my mobile isn’t working properly. Suddenly certain apps stop responding. And presently notification settings, vibrator etc etc has stopped working.

    Need a solution to enhance performance of my mobile

    Request Reply ASAP!!!!

  21. monika

    very third class catageory phone .useless phone
    even the service company provide is very bad

  22. J.PALANI

    I bought online oneplus one from amazon on April 1st 2015. Many problems found. Now past one week touch not working (bottom most side).But Chennai customer service center(egmore) not taken for replace of touch screen
    .They told to me top inside white sticker found red indication mark (water drops). I told no water drops inside fell down. But they were not accepted for taken free service. My 22k price is waste ????.

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