IRCTC E-Ticketing Railway Customer Care Helpline Number, Email Id & Contact Details

IRCTC E-Ticketing Railway Customer Care Helpline Number, Email Id & Contact Details

Indian Railway Catering and Tourism Corporation (IRCTC) is the E-Ticketing system which help’s general public’s to book there Train Ticket’s Online with the help of Internet. Anyone can book there Ticket from anywhere in India.

IRCTC has also a Customer Support List which help’s in solving any king of problem’s and answer’s all the Question’s asked by the Peoples. It is very good service. Peoples can Reach to them through Email Id’s and Customer Care Toll Free Number’s.

IRCTC Registered Office / Corporate Office-

Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor,Statesman House,
Barakhamba Road, New Delhi 110001

IRCTC Railway Customer Care Helpline Number- 011-39340000

IRCTC Railway Chennai Customer Care Number- 044-25300000

IRCTC Railway Fax Number- 011-23345400

IRCTC Railway 24×7 Helpline Number is 139.

IRCTC Complaints Email Id Support-

  1. I-tickets/e-tickets- [email protected]
  2. For Cancellation E-tickets- [email protected]
  3. For Mumbai Suburban Season tickets- [email protected]
  4. For More Info- [email protected]

IRCTC Railway Zone Wise Address-

North Zone-

Rail Yatri Niwas Building, New Delhi Railway Station Complex, Ajmeri Gate Side, New Delhi – 110002

Zonal Office Tel.No.: – 011-23234763, 23221146, Fax: – 011-23210321
Email Id: [email protected], [email protected]

South Zone-

6A,The Rain Tree Place,No. 9 Mc Nicholas Road, Chetpet, Chennai 600031

Tel.No. 044-28363453
Fax No. 044-28361997
South Zone Control: 044-28362430
Email Id: [email protected]

South Central Zone-

9-1-129/1/302, 3rd Floor, Oxford Plaza, Sarojini Devi Road, Secunderabad, Andhra Pradesh – 500003

Tel.No. 040-27702401, 27702407, 27808899
Fax No. 040 – 27715983
Email Id: [email protected]

East Zone-

Old Koilaghat Building,Ground Floor,3,Koilaghat Street, Kolkata 700001

Tel.No. 033-22439045, 22133207
Fax No. 033-22439046
Email Id: [email protected]

West Zone-

2nd Floor,New Administrative Building,Central Railway,CST, Mumbai-400001

Tel.No. 022-22618062,22618063,22618064
Fax No. 022-22618066
Email Id: [email protected]

IRCTC Railway State Wise Railway Office Address & Contact Number-


2nd Floor, Bank of India Building, Arera Hills,
Bhopal -462004

Tel.No. 0755-2577011
Fax No. 0755-4057982


5nd Floor, Pelican Building,

Gujarat Chamber of Commerce and Industary Ashram Road,


Tel.No. 079-26582673-75
Fax No. 079-26580735


A-0/1, Ground Floor, Bhubaneshwar Fortune Towers,

Chandrasekharpur – 751023

Tele No. :0674-2303657,0674-2303658,
Fax No.:0674-2301853


Boscomaun Tower,4th Floor, West Gandhi Maidan,

Patna – 800001

Tel.No. 0612-2205801,2213993
Fax No. 0612-2213993


4D, Mandvi Aptts., In Front of Ranvirra Bhawan, GNB Road,

Ambari, Guwahati, Assam- 781001

Tel.No. 0361-2737123
Fax No. 0361-2367122


Sail-Harcad 1st Floor Building No.40/8194, Convent Road, Koachin- 682035

Tel.No. 0484-2382991-92
Fax No. 0484-2382990


C.B. Royale Building, 2/2 – Dr. Rajkumar Road, Rajaji Nagar, Banglore -560010

Tele: 080-22960014
Fax No. 080-23123877


Paryatan Bhawan, 2nd Floor, C-13, Vipin Khand, Gomti Nagar, Lucknow -226010

Tel.No. 0522-2305522
Fax No. 0522-2305533


708, 7th Floor, Crystal Mall, Sawai Jai Singh Highway,Banipark, Jaipur- 302016

Tel.No. 0141-4020194, 4020198
Fax No. 0141-4020193


SCO-80-81-8, Sector -34A, Chandigarh -160034

Tel.No. 0172-4645795, 6572156
Fax No. 0172-4645795

IRCTC Railway Internet Ticketing Services-

Internet Ticketing, State Entry Road,

IRCA Building, New Delhi-110055

IRCTC Railway Email Id Support- [email protected]

IRCTC Railway Centralized Control Number (Tourism & Catering Services)-

Phone No: 011-23345300, 23745950
Fax No.: 011-23345400
Mobile : 9717639005

IRCTC Railway Social Profile Pages-

  • Facebook Page-
  • Twitter Page-
  • Google Plus Page-

IRCTC Railway Important Link’s-

  • Contact Us-
  • Official Website Address-

9 thoughts on “IRCTC E-Ticketing Railway Customer Care Helpline Number, Email Id & Contact Details

  1. Uttam Nayak

    Transaction ID.- 100000389060871
    Date-25th Dec 2015
    While booking on tatkal,Rs 862.90 has been debited from my account, but ticket didn’t booked.
    Still the amount has not been credited.

  2. shivam gupta

    mera mobile number(9911689242) kisi dusre irctc a/c main registered hai.yah baat mujhe aaj pata chala . jab irctc se mere number per message aaya ki ticket book huaa hai. ticket ka pnr no- 8343291464 hai. sir aap plzz …. jald se jald is irctc a/c per action lijiye .
    maine customar care main v baat kiya but kuch nahi ho saka…..
    plzz help sir

  3. M.s.murthy

    In South Central railway
    Train no. 57121 is starting daily 1 to 2 hours late from kazipet pl check why this problem.


    Dear All,
    Ref to My PNR 6755047375
    Transaction ID 100000505774776
    Train No. 12510
    From BBS to BNC on date 06.Jun-2016
    I was booked for 4 persons, but confirmed only 2 persons.
    I had booked another two tickets from counter and traveled to BNC.
    I was no idea regarding TRD or cancellation of wait listed tickets.
    I was having only idea the waitlisted ticket amount will be refunded automatically.
    Now, please help me, how to get back my amount of Rs.3500

    Kedar Samal
    +91 9437173773, 7894435000

  5. Alok

    Hi Sir,

    This is to bring into your information, that I have booked the ticket in Train no:54075 vide PNR 2220437933, and checked the train status on IRCTC web site before moving from my home, I found the train is 1 hour 8 minutes late, and will arrive at the Bareilly railway station my boarding station at 20.53, so I reached at railway station at 20.15, but I found the train had already departed from the Bareilly station at 20.00. I realized that the information of running status of the train was wrongly shown on IRCTC website, and because of that wrong information only I could not catch my train, and expecting my fare money back as earliest.

Comments are closed.